According to a survey conducted by Rakuten Viber, 56% of Ukrainians are skeptical towards unknown numbers - 29% do not answer calls from unfamiliar numbers at all, while 27% may pick up the phone if they are expecting a call (from a courier, store, etc.).
The vast majority of respondents (67%) will not call back if they see a missed call from an unfamiliar number, about a quarter will check the contact (14% use special programs for this, another 9% search on the internet and messengers), and only 10% will call back immediately.
Answers to the question "Do you answer calls from unknown numbers?" were distributed as follows:
- Yes - 44%;
- No - 29%;
- Only if I am expecting a call from an unfamiliar number (courier, store, etc.) - 27%.
Respondents answered the question "You have a missed call from an unknown number. What do you do?" as follows:
- I will do nothing and will not call back - 67%;
- I will use special programs to check the numbers - 14%;
- I will call back immediately - 10%;
- First, I will search on the internet and messengers to find out who it is - 9%.
The survey was conducted online and anonymously among 70 thousand Viber users. The key age group is 34-45 years old, with over 50% of respondents under the age of 45.
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